One of my passions is instructional technique—call it teaching technique, educational interactions, or pedagogy (or more precisely for my work, andragogy, i.e., adult education). The *way* someone interacts with new information—the ways the information is packaged, explored, and practiced—have a profound influence on learners’ motivation, memory, and understanding. This isn’t simply my belief; empirical research supports my […]
People often ask me about Human–Systems Integration (HSI). So, I put together this high-level primer, along with a corresponding infographic, describing HSI and why it’s important to use in all complex, socio-technical system design projects. What’s HSI, by definition? HSI is a philosophy and set of processes that focus on systems-level human performance concerns throughout a system’s entire life-cycle. Its purpose is […]